The recent Opps Sikap XX has ended and we have seen nothing of significant in the nobel efforts to reduce accidents and deaths on our Malaysian roads especially during festival times.The amount of money,time and efforts were quite a significant over the last few years and yet the results showed no improvement.I just wonder why???
My first question begins with: Are we doing the right things?
And the second question: Are we doing them right?
The above are two basic questions that sometimes got lost in many of our national campaigns.
From my humble and little knowledge in change management, these issues of careless and reckless driving need a CHANGE MANAGEMENT approach and NOT a monitoring and control approach as I have seen in the activities of the Opps Sikap so far.I suggest the authority to look into this matter as a change process and manage this as annual project with specific deliverables,milestones and KPI's.The performance reviews should be done every quarter and not at every Hari Raya.