Recently I read that a few of our big GLC(government linked companies) will have new CEO's in the next few weeks. A few top Malaysian brains will be given the heavy task of managing these giants.Can the giants be made to dance? May be, we can learn something from the former CEO of IBM who wrote a book about it. Personally, I welcome the change for the better and NOT for the worse. I have seen a few corporate change that failed. The CEO is one of the top key players for change.However ,he cannot do it alone.He needs to create more leaders below him to initiate the change and later maintain the change. In short,the CEO MUST LEAD THE CHANGE.Jack Welch has created 1500 leaders under his leadership to transform GE to what it is to-day.
Similarly, I hope the chief ministers in all the states of Malaysia will take this cue from our Prime Minister to initiate similar moves for state government GLC's.Many are losing money badly...not to mention the services to the people.
In the last few years, we have converted our major utilities govenment departments into body corporate and many are listed on KLSE. Have they met their goals and objectives? You as a customer be the judge for the services rendered by these GLC's. To understand the purpose of the organisations, I recommend you to read books by Charles Handy-a well known management thinker and guru.
Is it just about making money and serving the customers? Or is it more than that? What about national strategic interests? I believe we can learn form others like Temasik Holding in Singapore.Financial performance is NOT the only criteria of success.If it is a GLC, the government and the people interests must be the top priority.It is of no use if the people still get unsatisfactory services and yet the company is making billions of profits. In the case of privatised companies that were given concession to provide services to the people, three parties must win-the people,the government and the companies.The people will get the value for their money, the government could save millions of capital expenditures and the private companies must make profits for their shareholders.
Change at the top is a good start. He/she must be a good leader to create the right values and culture in his/her oragnisations.The CEO can only lead the change but the values and the culture will drive the change to meet the goals and objectives of the organisations and corporations.
My best wishes to the new CEO's.